Privacy Policy

Introduction

Pic Premier Properties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website picpremierproperties.com or book one of our vacation rental properties.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and mailing address that you voluntarily provide when making a reservation or contacting us.
• Payment Information: Payment details are processed securely through our third-party payment processor (Stripe) and are not stored on our servers.
• Booking Information: Check-in/check-out dates, number of guests, and special requests related to your stay.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your booking, including confirmations and updates
• Send you check-in instructions and property information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging

If you opt in to receive SMS/text messages from us, we may send you:

• Booking confirmations and reminders
• Check-in and check-out instructions
• Important updates about your reservation
• Responses to your inquiries

We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., payment processing, property management software) who are bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: